Yorktel Announces Univago HE, the first and only telemedicine video platform-as-a-service

Yorktel Removes Historic Barriers to Telemedicine Adoption; Introduces All-Inclusive Univago HE™ Telemedicine Video Services Platform to Improve Patient Outcomes,Extend Reach of Care

Univago HE is the first and only all-inclusive telemedicine video services platform that delivers the versatility, reliability and security vital to affecting widespread telemedicine adoption.Designed from the ground up explicitly for telemedicine applications, Univago HE™ has patent pending technologies that ensure reliability and quality in every critical connection between patient and clinician, all with “touch-of-a-button” simplicity.

Univago HE is a fully managed subscription-based service comprised of everything needed to connect patients by video with remote clinicians, healthcare experts and family members. The platform includes comprehensive monitoring, includes hardware, software and licenses, intelligent analytics and clear reporting for healthcare providers.

Eliminating failures and improving the serviceability of in-room systems are among the major advancements reflected in the Univago HE platform. For example, the in-room system for the ICU is modular and designed for years of uninterrupted performance. If a module ever needed replacement, the entire system would be back up and working within minutes, rather than multiple days typical of other solutions.

“Univago HE changes the entire service model, switching from reactive to proactive,” added McLain. “Most video deployments for telemedicine, such as carts and wall systems, are supported with break-fix models that can take days to resolve open issues. That is far too disruptive to patient care and is not scalable. With our proactive model and advanced self diagnostics,we find and fix problems within minutes, typically before a clinician ever notices.”

Every aspect of Univago HE is private, secure and adheres to the highest standards. UnivagoHE™ is HIPAA-compliant (independently verified by Pivot Point Security), ISO 27001-certified, and hosted in hardened, SOC2-certified data centers to provide total patient privacy and security critical to any telemedicine application.

To learn more about Univago HE, head over to